• 1-787-497-5323
  • info@puertoricohelitours.com
  • Book Now

Need Help?

Locations

Main Office

Address:

  • Fernando Ribas Dominicci / Isla Grande Airport Hangar #12, North Ramp San Juan, PR 00907.

Schedule:

  • Monday to Friday 9:00am – 6:00pm
  • Saturdays 9:00am – 12:00pm
  • Sundays 6:00pm – 9:00pm
Helipad Bahía Urbana (Masive Events)

Address:

  • Bahía Urbana – Amphitheater Pier 8, street Fernandez Juncos #98, Viejo San Juan PR 00901.

Times will vary

La Vecindad del Chavo (Barranquitas)

Address:

  • La Vecindad del Chavo Bar & Grill Carr. 771, km. 4.0 Int. Bo Sector Los Zayas, Barranquitas 00794, Puerto Rico.

Schedule:

  • Saturdays and Sundays 11:00am – 6:00pm

Frequent Questions

How I can make a reservation?

There are several ways to complete your reservation:

  • Through our web page , the link for reservations www.puertoricohelitours.com
  • By calling our office at 787-497-5323.
  • By writing to the following email address : info@puertoricohelitours.com
What do I need to complete my reservation?

Upon completion of your reservation, either through our website or with the help of any of the Service Agents, you will need to provide the following information:

  • Name and Surname of all participants.
  • Estimated or weight of all participants.
  • Information of the Credit Card that will be used to guarantee the reservation.
  • Phone number where we can get, in case of any unexpected change to your reservation.
  • E-mail where you can receive confirmation of flight.
  • Contact information you can call in case of emergency.
What will I need to bring on the day of my reservation?

Photo ID issued by a government agency. Example: Driver’s License or Passport.

How far in advance should I arrive at the facilities?

Is required to be 10 minutes before the reserved time.

What clothes should I use?

As a company we have no particular restriction. Dress casual and comfortable clothing would be the best option.

What will be the appropriate age to do the helicopter tour?

Federal regulations require each passenger to be sitting in their own seat and wear their seat belts throughout the voyage. Therefore, the minimum age to participate in the experience is two (2) years and up.

How far in advance should cancel a scheduled flight?

Any change or cancellation must be made 24 hours in advance. Have not performed the cancellation within the prescribed time, we will apply to your credit card the full cost of the reserved tour. If reservation is canceled 24 hours in advance the customer will receive a credit for the total reserved excursion discounting the charges of credit card processing.

Does Puerto Rico Helitours work on holidays?

We operate most holidays, but we always recommend you to contact our office to validate any unforeseen changes in operating schedules.

How far in advance should I make my reservation?

All reservations must be paid for and completed at least 24 hours in advance.

Are the pilots properly certified to do flights?

Our pilots meet the following minimum requirements:

  • + 500 hours of flights on the aircraft they will be operating.
  • Commercial license issued by the Federal Aviation Administration (FAA).
  • Each year they must make a flight test with an instructor’s (FAA), in order to validate their knowledge of flight and operation.
  • Receive ongoing training on topics related to Health and Safety.

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